Overview

Our return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To be eligible for a return:

• The item must be unused and in the same condition you received it.
• It must be in its original packaging.
• A receipt or proof of purchase is required.

Non-Returnable Items:

Certain items are non-returnable, including:

• Perishable goods like live plants, seeds, flowers, or soil.
• Gift cards
• Downloadable products
• Some health and personal care items
• Customized or made-to-order items

Partial Refunds:

• Partial refunds may be granted in certain cases:
• Items with visible signs of use.
• Opened CDs, DVDs, or software (if applicable).
• Items not in original condition, or damaged (not due to our error).
• Returns requested after 30 days from delivery.

Refunds

Once your return is received and inspected, we will notify you via email whether your refund is approved.

• If approved, your refund will be processed to your original method of payment within a few days.
• If rejected, we will provide a valid reason.

Late or missing refunds

If you haven’t received your refund:

1. Check your bank account again.
2. Contact your credit card provider (processing time may vary).
3. Contact your bank for additional delay reasons.

If you’ve done all this and still haven’t received your refund, please contact us at [your email address].

Sale Items

Only regular-priced items are eligible for refunds. Sale or discounted items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged.

For exchanges, contact us at [your email] and send your item to:

[Your full return address]

Gifts

If the item was marked as a gift and shipped directly to you:

• You will receive a gift credit for the value of your return.
• Once received, a gift certificate will be sent to you.

If the gift was sent to the giver first, we will issue the refund to the original purchaser.

Shipping Returns

To return your product, mail it to:

[Your full return address]

• You will bear the shipping cost for returning the item.
• Shipping charges are non-refundable.
• If eligible for a refund, return shipping costs may be deducted from the refund amount.

We recommend using a trackable shipping service or shipping insurance, especially for higher-value items. We don’t guarantee that we will receive your returned item.

Need Help?

For any return or refund queries, please contact us at:

📞 +91 8056807033